SMS Terms & Conditions

Sapphire Pools, LLC offers an SMS (text message) program to communicate with customers and prospective customers about their pool service. Messages may include estimate follow-ups, appointment confirmations and reminders, service updates, and responses to your inquiries.

You opt in to receive text messages by providing your mobile number and checking the SMS consent box on our contact form, or by otherwise giving us express written or verbal consent. By opting in, you confirm that you are the account holder or have authorization to use the number provided. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency varies based on your interactions with us and your service needs.

Message and data rates may apply. These charges are billed by, and payable to, your mobile service provider. Sapphire Pools does not charge for SMS messages.

You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a one-time confirmation that you have been unsubscribed and will no longer send you SMS messages. To rejoin, simply opt in again.

If you are experiencing issues, reply HELP for assistance, or contact us at (480) 973-3244 (Monday–Friday, 8:00am–4:00pm).

Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your network operator, and message availability may vary by carrier.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For details on how we handle your information, see our Privacy Policy.